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Page 2 of 7  Original Research




                        HIV programme                 TB programme               Integrated TB and HIV programme data

                  Na onal                                                       Na onal     Integrated HIV/TB
                                                                                              database
                                          DHIS          ETR


                  Province  TIER          DHIS          ETR                     Province  HIV and TB      TIER
                                                                                       reports


                  (sub) Distrcit  TIER    DHIS          ETR                     (sub) Distrcit  WebDHIS   TIER






                  Facility      HIV data         Paper TB        TB data        Facility   TB and HIV data  Facility computer
                                                 register
                         TIER
                               from pa ent
                                                                                             folder
                                                                 folder
                                 folder                        from pa ent                  from pa ent  with TIER.Net
                Before implementa on*                                        A­er implementa on*
              Source: Adapted from Department of Health. Implementation Guide: TIER.Net TB Module [homepage on the Internet]. Republic of South Africa; c2016 [cited 2019 Jun 5]. Available from: https://
              www.tbhivinfosys.org.za/download/support-files/2021c177939202ea8d65cad89395ad4e.pdf
              *, TB and HIV data flow at the time the study was conducted.
              FIGURE 1: The data flow of TB and HIV programme data before and after the implementation of the TB module in TIER.Net. Prior to implementation, the TB and HIV
                                                                                          12
              programme comprised two separate systems (TIER, ETR), each maintained on separate hardware with its own support structure; co-infected patients were tracked
              separately. The TB system emphasises data reporting with the use of paper registers, and facility level staff depend on sub-district TB coordinators for programme
              feedback; the HIV system (TIER.Net) combines immediate, real-time access to individual and aggregated HIV data for patient management and programme reporting, and
              is integrated with the DHIS. After implementation, TB and HIV programme data flow up through TIER.Net and are consolidated into one database. TB and HIV programme
              data are available at all levels of the health system for querying and reporting (national through to facilities) and is integrated with the WebDHIS system.
              TB programme data remained separate from other health   Methods
              programmes, where TB nurses capture patient information
              into facility level paper-based TB registers (Figure 1). Pages   Study design and setting
              from the paper-based registers are sent to the sub-district   The  Department  of Health  identified  three  primary health
              administrative level where they are captured into ETR.Net. TB   service facilities in the Cape Winelands district in the Western
              coordinators validate the captured data and refer queries back   Cape Province, South  Africa, to serve as pilot sites for
              to the facilities. They also provide quarterly feedback to   implementing  electronic TB data at facility  level. The sites
              facilities and TB managers, and submit a dispatch of the data   were each located in different sub-districts and differed with
              to the district level, from where it is sent to province, and   respect to TB caseload, TB staff component and programmatic
              finally to national level to generate annual reports. With the   services offered. This qualitative evaluation was conducted
              integration of TB and HIV programme data, a specially   independently from the implementation process.
              developed TB module for TIER.Net would supplant the
              paper-based TB register at facility level. In theory, this would
              allow TB programme staff at facility level immediate and easy   Sampling and data collection
              access to individual and aggregated TB data. The introduction   Data were collected between July and September 2016, one
              of the TB module is also the first step in decentralising TB   year after implementation had started. Participants  were
              programme data. Specifically, introduction of the TB module   purposively selected as key informants at facility, sub-district,
              would shift  the  programme  from  one  that  performs   district and provincial levels of the provincial health system
              surveillance only to one that uses real-time data for patient   based on their involvement in the implementation process of
              management and is integrated with the DHIS used for overall   the TB module in TIER.Net in a decision-making, managerial
              health programme reporting.
                                                                    and/or implementation capacity. Participants included:
              In this qualitative study, we retrospectively describe how TB   •  managers at facility, sub-district, district and provincial
              programme staff working at various levels of the South African   levels of the health system (n = 12) who were involved in
              health system responded to the transition from a paper-based   the TB programme and health information in a managerial
              to an electronic TB data system at facility level prior to its   and decision-making capacity
              widespread adoption and implementation. We consider the   •  administrative  staff  at facility  level  (n =  2) who  were
              need to prioritise change management in health services   responsible for electronically capturing health information
              implementation and the unique  challenges  posed by the   for various health programmes, including the TB
              history of the TB programme for data and service integration.   programme

                                           http://www.sajhivmed.org.za 251  Open Access
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