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useful resources D i v i s i o n o f C l i n i c a l P h a r m a c o l o g y , U n i v e r s i t y o current issues
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NDOH/SANAC Nerve and easy access point for
information on HIV and AIDS to
Centre Hotlines any member of the public, in all of MEDICINES
• Any HCT concerns from facility the 11 official languages, at any
and district managers should be time of the day or night.
reported to the NDOH/SANAC • Telephone Counselling: Trained
lay-counsellors offer more than INFORMATION CENTRE
mere facts to the caller. They are
Nerve Centre Hotline and, able to provide counselling to
specific emails for each those battling to cope with all the
province: emotional consequences of the
pandemic.
• Referral Services: Both the South
• Western Cape: 012-395 9081 African Government and its NGO FREE SERVICE TO HEALTH CARE WORKERS FOR ANY
[email protected] AIDS Helpline sector have created a large MEDICINE- OR TREATMENT-RELATED QUERIES
network of service points to
0800 012 322
• Northern Cape: 012-395 9090 provide a large range of services
[email protected] (including Voluntary Counselling
and Testing, medical and social
• Eastern Cape: 012-395 9079 services) to the public. The AIDS
The National AIDS Helpline Helpline will assist the caller to
[email protected] (0800-012-322) provides a contact and use these facilities.The
• KZN: 012-395 9089 confidential, anonymous 24-hour toll- National AIDS Helpline works
free telephone counselling, closely with the Southern African
[email protected] information and referral service for HIV Clinician’s Society to update
• Free State: 012-395 9079 those infected and affected by HIV and maintain the Karabo Referral
and AIDS. Database. www.sahivsoc.org
[email protected] • Treatment Line: A specialised
• Mpumalanga: 012-395 9087 The helpline was initiated in 1991 and service of the AIDS Helpline, the
is a partnership of the Department of Treatment Line, is manned by
[email protected] Health and LifeLine Southern Africa . Professional Nurses. They provide
• Gauteng: 012-395 9078 The Helpline, manned by trained lay- quality, accurate and anonymous
counsellors, receives an average of telephone information and/or
[email protected] 3,000 calls per day, and is seen as a education on antiretroviral, TB and
leading telephone counselling service
• Limpopo: 012-395 9090 STI treatment. They also provide
within the SADC region. relevant specialised medical
[email protected] referrals to individuals affected
Services Offered by the AIDS
• North West: 012-395 9088 and infected by HIV and AIDS in
Helpline: South Africa.
[email protected] • Information: The Line creates a free
Back: Anri Uys, Vivian Raath, Samantha Hare, Ewan Tommy; Front: Jackie Jones, Briony Chisholm, Annoesjka Swart
0800 212 506 / 021 406 6829
SMS/Whatsapp/"Please call me": 071 840 1572
Email: [email protected]
www.mic.uct.ac.za
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